Autoship Orders
What is an Autoship order?
An Autoship order is a recurring order of Sunday school curriculum, sent to you automatically each quarter.
How do Autoship orders work?
When you create an Autoship order, you designate how many of each item you want to receive each quarter. You have the opportunity to change your order each quarter, but if you have no changes, you do nothing, and the items are shipped automatically. No need to worry about placing any last-minute orders with this method!
How do I create an Autoship order?
To create an Autoship order, you need to have an account with The Foundry Publishing, and your account must be kept in good standing. You can create an account from the Login page.
After logging in to your account, from the Account dashboard, tap on My Autoship Order. Fill out the shipping address for your Autoship order, the items you would like to receive each quarter, and the quantity of each. Then tap the Update Order button to save it all. That’s all! Your order for the next quarter will be shipped on the date shown at the top of the My Autoship Order page.
How can I change my Autoship order online?
Log in to your account, and from the Account dashboard, tap My Autoship Order.
To change the shipping address for your order, fill out the new shipping address in the Shipping Information section and tap the Update Order button to save your changes. Your order for the next quarter will be shipped to the new address.
To add an item or to change the quantity of an item on your Autoship order, tap the arrow to the left of the age level of the item. In the Qty field of the item, enter the new quantity for that item. Repeat this for all items you are adding or changing. When finished, tap the Update Order button at the bottom of the page to save your new quantities.
To remove an item from your Autoship order, tap the arrow to the left of the age level of the item. In the Qty field for the item, enter 0. Repeat this for all items you are removing from your order. When finished, select the Update Order button at the bottom of the page to save your changes.
Changes to your order will take effect by the date shown at the top of the My Autoship Order page. If you need additional quantities of items for the current quarter, please place an order for those additional quantities as a regular order on the website or by contacting Customer Care (1-800-877-0700 or Orders@TheFoundryPublishing.com). If you need to return items you received too many of, you can do so up to four weeks into the quarter. For additional information on returns, please visit our Returns FAQ page.
When will the changes I enter take effect with my Autoship order?
You may make changes to your Autoship order up to 60 days before the start of the quarter.
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Changes entered by: |
Take effect with the: |
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January 1st |
Spring Quarter (Mar/Apr/May) |
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April 1st |
Summer Quarter (Jun/Jul/Aug) |
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July 1st |
Fall Quarter (Sep/Oct/Nov) |
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October 1st |
Winter Quarter (Dec/Jan/Feb) |
Why don't I see my Autoship order online?
When you first create a web account or a new Autoship order, we must connect your order information with your account. Please allow 1-2 business days for this process. If you need to make changes before your Autoship order is available to edit online, contact Customer Care (1-800-877-0700 or Orders@TheFoundryPublishing.com).
I live in Canada. What's the best option for shipping my Autoship order?
Once a quarter, we send a shipment containing multiple orders to Canada. After the shipment has cleared the Canadian border, the individual orders are sent from Winnipeg to the customer's address via Canada Post. The customer pays only the Canada Post shipping costs from Winnipeg to their address. For more information on this shipping method, visit our Quarterly Canadian Shipment FAQs page.